Shipping Policy

Last Updated: October 10, 2026

Thank you for shopping with WELOVEPRO! We strive to provide affordable, reliable, and convenient shipping for all our customers.

1. Shipping Destinations

We currently offer shipping within the United States, subject to availability at checkout.

2. Shipping Rates

We offer the following standard shipping rates:

• Orders of $35.00 or more: FREE Standard Shipping

• Orders under $35.00: $4.99 Flat Rate Shipping

Free shipping eligibility is based on the order subtotal after discounts and before taxes and shipping fees.

Shipping rates are displayed at checkout before you complete your purchase.

3. Order Processing Time

Orders are typically processed within 1–2 business days, excluding weekends and U.S. public holidays.

Orders placed during weekends or holidays will be processed on the next business day.

4. Estimated Delivery Time

Standard Shipping: 3–7 business days after shipment.

Delivery times are estimates and may vary depending on your location, carrier, weather conditions, or other circumstances beyond our control.

5. Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Tracking updates may take 24–48 hours to appear.

6. Shipping Delays

We do our best to deliver orders promptly. However, occasional delays may occur due to carrier disruptions, severe weather, holidays, or unexpected events.

Please contact us if your order experiences a significant delay.

7. Incorrect Shipping Addresses

Please ensure your shipping address is accurate before placing an order.

If you need to update your address, contact us as soon as possible. Address changes cannot be guaranteed once an order has shipped.

8. Lost or Damaged Packages

If your package is lost, damaged, or missing, please contact our customer support team.

We will investigate the issue and arrange an appropriate resolution, including a replacement or refund when applicable.

9. Returns and Refunds

We offer a 30-day return policy for eligible products.

Please refer to our Return & Refund Policy for complete details.

10. Contact Us

For questions regarding shipping, delivery, or your order, please contact us through our website's Contact Us page.

WELOVEPRO

New York, United States